A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

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The simplest acts of kindness are by far more powerful then a thousand heads bowing in prayer.

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Anger and intolerance are the enemies of correct understanding. The best way to find yourself is to lose yourself in the service of others. You must be the change you wish to see in the world.

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There are two days in the year that we can not do anything, yesterday and tomorrow

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When I despair, I remember that all through history the way of truth and love has always won. There have been tyrants and murderers and for a time they seem invincible, but in the end, they always fall... think of it, always.

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It's the action, not the fruit of the action, that's important. You have to do the right thing. It may not be in your power, may not be in your time, that there'll be any fruit. But that doesn't mean you stop doing the right thing. You may never know what results come from your action. But if you do nothing, there will be no result.

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I offer you peace. I offer you love. I offer you friendship. I see your beauty. I hear your need. I feel your feelings.

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Speed is irrelevant if you are going in the wrong direction.

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Carefully watch your thoughts, for they become your words. Manage and watch your words, for they will become your actions. Consider and judge your actions, for they have become your habits. Acknowledge and watch your habits, for they shall become your values. Understand and embrace your values, for they become your destiny.

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If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have it at the beginning.

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