Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.

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Little kindness and courtesies are so important. In relationships, the little things are the big things.

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When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.

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I am not a product of my circumstances. I am a product of my decisions.

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Live your life by a compass, not a clock.

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To achieve goals you've never achieved before, you need to start doing things you've never done before.

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You don't see the world as it is, you see it according to who you are.

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Link yourself to your potential, not to your past.

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Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of the solution, not the problem.

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Most of us spend too much time on what is urgent and not enough time on what is important.

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